Interactive Voice Response (IVR)
Interactive Voice Response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via keypad.
Welcome Your Customer Greet your costumers with a professionally recorded welcome message. Build an image of a large company.
Virtual Extensions Configure your extensions on any mobile number. Now your Sales extension will be reachable even while your sales force are on move.
Web Based Controls Easy to use, user friendly web based interface allows you to configure and monitor your inbound traffic in few mouse clicks.
Intelligent Routing Route your incoming call as per your working hours. Routing schemes like Round-Robin, Sequential, Parallel etc are also possible.
Music on hold
Unlimited Call forwarding
Unlimited Call detail recordParallel/Round RobinTime Bound RoutingWhite/Black list
CRM integration (web hook)